Position Summary
This position supports the day-to-day management of operations and activities for the Small Business Development Center (SBDC), a unit-specific program of the College of Business Administration with clients and program participants primarily in a seven-county service area. It also supports the Center for Entrepreneurship and Innovation and other campus and college outreach activities. The SBDC provides small business owners counseling and education services with federal, state, and other funding support. The SBDC also represents the campus in regional economic development activities.

This position is responsible for professional programmatic work, including support for financial and grant management, data analysis and reporting, interactions with local businesses and stakeholders, day-to-day management of the departmental budget, and general office and administrative support for the SBDC. The position is a 40%-45% appointment.* The position may be able to perform some work on a remote basis as may be agreed, consistent with program needs and remote work requirements. The position requires the exercise of independent judgment and critical thinking necessary to ensure long term strategic management and oversight of day-to-day operations including grant compliance, data management, financial activities, budget monitoring, event and training planning and implementation, and information technology coordination. The position is a position of trust. Presently, it is not a position of trust with access to vulnerable populations.

The individual in this position:
Exercises significant degree of independence to manage extensive information system for SBDC client consulting and training services, and participates in statewide WSBDC planning and implementation of data systems;
Tracks programmatic trends to meet compliance requirements and develops quarterly reports and annual surveys as part of tracking SBDC outcomes;
Manages workflow, budget and reporting functions, and data analysis of the federal grant program, training and college related support, freeing the director of the program from many administrative responsibilities, including record management, SBDC general office communications and activities, interface with clients and program participants, event outreach and travel planning activities, and scheduling/paying ad hoc counselors and instructors;
Participates in the strategic planning for growth and the implementation of changes;
Tracks new policies from funding sources as they relate to the office, ensuring compliance and efficiencies;
Maintains positive working relationships with other departments and offices; and
Participates in continuing professional development and training.
*This position is contingent on program needs and funding. Actual appointment could be adjusted to reflect program needs and funding.

The person holding this position must be able to work accurately and independently with limited direction of the SBDC Director and be able to consistently and competently exercise good judgment and decision-making skills. This requires skills to manage activities documented in a complex, statewide information system, and diligence to ensure compliance with funding sources requirements and requests.
Position Type Staff/Administrative
Pay Basis Hourly
FLSA Non-Exempt
Contingent Upon Funding Yes
Is this position eligible for employment sponsorship, (H1B or PERM)? No
Required Qualifications
Bachelor’s degree or equivalent experience
Experience working with financial data or budgets to assist in budget management activities, such as account reconciliation, accounts receivable and payable;
General business knowledge and financial and bookkeeping skills;
Ability to pay attention to details in connection with financial and data management, including reconciliation of data;
Familiarity with online data and resources to support program activities;
Familiarity with working with diverse clients in a business setting;
Ability to successfully access internet, interact with clients and others electronically, identify and use online resources/databases;
Familiarity with management information system data entry, system queries, and report creation and writing;
Ability to assist staff to implement, promote and conduct training and other event activities,
Manage multiple tasks in a confidential, proactive, and professional manner;
Able to adapt to ever changing priorities, regulations, policies, and definitions;
Ability to think and work independently and as part of a team; and
Excellent written and oral communication skills.
Preferred Qualifications
Bachelor’s degree in a related field (such as business, communications, etc.);
Work experience in a business-related setting;
Knowledge in applicable technologies and appropriate campus databases, WSBDC data systems, client relationship management system(s), registration and client support tools, student information system, student payroll system;
General business and financial skills sufficient to monitor budget expenditures, calculate account transfers and balances, prepare for audits, and manage and report data and information;
Experience working with business-related software and tools, e.g. technology relating to client management, marketing, Excel, tracking counseling and program participation, etc.;
Experience with adult education, business outreach, program planning and event logistics;
Experience preparing and/or managing budgets, financial matters/grants; and
Experience working with grant compliance and administration.