Job Profile Summary

This job supports the operations of the Cashier’s office for Broward College by providing financial services to students and campus departments with an emphasis on quality customer service. This position is responsible for timely and accurate accounting and reconciliation of large-scale cash exchanges, credit receipts, and other payment processing including 3rd party Dynamic forms and 3rd party coverage. Responsible for handling all QLess calls and in person inquiries for the Cashier’s department. Assumes all responsibilities of the office supervisor when the Cashier Supervisor is unavailable. Daily guides the work of entry level and newer cashier staff and responsible for completion of complex cashier functions.

This position allows eligible veterans and their spouses to claim Veterans’ Preference pursuant to Florida Statute 295. Certain service members may be eligible to receive waivers for postsecondary educational requirements, in the employment by the state and its political subdivisions and are encouraged to apply for the positions being filled.

Applicants claiming preference are responsible for providing required documentation at the time of submitting application.
For information on obtaining a DD 214 visit http://www.archives.gov/veterans/military-service-records/ or call 1-866-272-6272.

  

Minimum Education:

• Associate's degree preferred.
• College-level coursework in business, management, or accounting functions desired.
• An equivalent combination of experience and education may be considered.

Minimum Experience/Training: 

• Three years of progressively responsible experience in a customer service and cashier related field or work.

Essential Functions:

Daily -65%: Applies payments to appropriate accounts by - collecting a variety of cash and cash-related transactions including third party billing documents - evaluating those transactions for accuracy and validity - creating official payment receipts and applying coverage - reconciling collections through a daily review and balance of transactions to the cashier session and credit card/check conversion equipment. Researches student account inquiries by - evaluating payment, refund, coverage and other transaction history for accuracy - comparing account data from the student, finance and financial aid systems - consolidating information into a concise explanation - correcting accounts through reimbursements, coverage corrections, or communication with other departments  

Daily -20%: Provides information to internal and external customers by explaining pertinent/applicable rules, regulations, policies, and procedures, directing customers to appropriate departments or personnel

Daily - 10%: Prepares and reconciles departmental bank deposits for transport to financial institution by: auditing daily cash and cash-related collections of cashiering staff, investigating and resolving out of balance errors, packaging collections and completing documentation

Daily -5%: Supports departmental operations by: processing purchase order receiving - serving as liaison to resolve interdepartmental issues - retaining records in accordance with established procedures - maintaining the confidentiality of student information - safeguarding college assets -  - initiating refunds - researching credit card charge back requests in a timely manner - providing quality customer service at all times - other duties as assigned 

Knowledge, Skills and Abilities: 

• Strong knowledge, understanding and skills in area of responsibility; including an understanding of concepts and principles of related areas and functions.
• Ability to manage own work to job and performance standards. Ability to participate as an active team member
• Ability to lead a group of employees
• Requires intermediate to advanced knowledge of computer systems, i.e. Microsoft Office Products as well as specialized computer systems
• Ability to interact and effectively communicate with a diverse employee and student population  

Competencies:

Respect for Others

Demonstrates respect for team members and constituents by valuing their contributions toward the goals of the work unit and the College. Maintains professionalism and contributes to a cohesive work environment

Teamwork

Cooperates and collaborates with individuals & groups that support the mission and values of the College

Works effectively with all individuals and contributes to a positive environment by working with a diverse population of students, faculty, staff and external constituents. Contributes to an inclusive, respectful, and empowering working environment that welcomes varying perspectives

Flexibility & Adaptability

Adapts approaches as situations in the work environment change. Supports change based on the environmental needs, emerging technologies, and system upgrades

Technical Expertise

Effectively applies concepts, theories, methods, tools, techniques, and expertise in area of discipline (i.e. HR, Finance, Student Affairs, etc.)

Continuous Improvement & Learning

Actively develops one's own skills and explores opportunities for personal learning and continuous development within the job's functionality and in support of the goals and mission of department, division and the College

Job Title

Cashier II

  

Position Number

P0090279

    

Job Status

Full time Temporary

    

Department

SIS Implementation Project

  

Location

Central Campus

    

Pay Grade

713

    

Salary

$36,800 - $43,240 . (Salary rate commensurate with education and experience)

  

Work Shift

   

Work Schedule

Monday – Friday/Weekends/Varies

   

Hours Per Week

40

   

Posting End Date

Open Until Filled

   

Comments

To be considered for this position, a completed online employment application form along with a resume are required.

   

Designated Essential Personnel

No

   

FLSA Status

Non-Exempt

   

Position Classification

Professional Technical Staff (PTS)

   

Special Instructions to Applicant:

For positions requiring a degree, the official transcripts are required upon hire. An unofficial copy of the degree/transcript is acceptable during the application process and must be attached to the online application. If unable to attach the documentation, please email document to jobs@broward.edu or fax to 954-201-7612, stating clearly the position name(s) and position number(s) the transcript is to be attached to.

Foreign Transcript: Transcripts issued outside of the United States require a equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the application deadline. All required documentation must be received on or before the job posting end date.

**Please note that multiple documents can be uploaded in the “Resume/CV/Transcript/License/Certification” section of the application**

Please refer to link with the instructions on how to submit an application with multiple documents. https://www.broward.edu/jobs/_docs/tutorial_external_applicant_broward_college.pdf. 

Employment is contingent upon successful completion of the required background screening process.

Broward College uses E-Verify to check employee eligibility to work in the United States.  You will be required to complete an I-9 Form and provide documentation of your identity for employment purposes.

  

Diversity and Inclusion are a priority at Broward College
Broward College is an equal opportunity employer and strongly encourages applications from eligible veterans and spouses of veterans, underrepresented groups, including minorities, women, and persons with disabilities. The College does not discriminate on the basis of age, color, disability, gender identity, genetic information, national origin, race, religion, sexual orientation or any other legally protected classification.

For inquiries regarding Title IX and the college’s non-discrimination policies, contact the Vice President for Talent and Culture at 954-201-7449, Broward College, 6400 NW 6th Way, Fort Lauderdale, FL 33309.

Applicants needing a reasonable accommodation with the application process, please contact the Talent and Culture Department at nanders1@broward.edu.

Disclaimer

The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted of describe all the specific duties and responsibilities that may be required in any particular position. Directly related education/experience beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Broward College reserves the right to revise or change job duties, job hours, and responsibilities.