Coordinator, Student Involvement

Job ID: 276928
Location: Summerville Campus
Full/Part Time: Full Time
Regular/Temporary:

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About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University -

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

Job Summary

The Coordinator of Student Involvement (Student Union) is responsible for overseeing the day-to-day operations of the Jaguar Student Activities Center (JSAC). This role includes managing event services and reservations, onboarding and training student employees, and handling overall facility management. The coordinator manages institutional processes related to the recruitment, hiring, performance management, timekeeping, and termination of 30+ student employees. The coordinator also assists in the maintenance and upkeep of the union to ensure a safe environment for faculty, staff, and students. Using student feedback, campus colleague perspectives, and evidence-based practices, the coordinator works diligently to promote a welcoming and inclusive student union experience. The Coordinator of Student Involvement: Student Unions will also be called upon to serve as an engaged member of our cross-functional team. They are expected to be a productive member of our collaborative environment, ultimately focusing on the creation of a thriving campus environment for all of our students.

Responsibilities

Duties include, but are not limited to:

OVERSEE THE RECRUITMENT, ONBOARDING, AND TRAINING OF STUDENT: Recruit, hire, onboard, train, and develop 30+ student employees to efficiently staff the Jaguar Student Activity Center. Perform biweekly timekeeping responsibilities that reflect time accuracy and adherence to all university, local, state, and federal policies and laws. Provide ongoing support and feedback to student employees to enhance their performance and development. Development and implement training programs to ensure student employees are knowledgeable about their role and customer service expectations. Develop and oversee a positive recognition program that encourages peer-to-peer. Research and implement best practices in Student Affairs regarding student employment and the functionality of student center spaces.

PROVIDE SPACE AND EVENT CONSULTATIONS TO REGISTERED STUDENTS: Effectively schedule and coordinate a variety of events and activities within the student center, including student organization events and university functions. Serves as the primary point of contact for event organizers, providing guidance on logistics, space usage, and resource needs. Develop and implement event policies and procedures to ensure successful and efficient event execution. Oversee the rental equipment process for event services. Ensure compliance with university policies, procedures, and safety regulations.

MONITOR AND ENSURE THE OVERALL INVENTORY, SAFETY AND FUNCTION: Coordinate with maintenance and custodial staff to address facility issues. Conduct regular inspections of the facility to identify and address any areas needing improvement or repair. Ensure all audio/visual equipment is in good standing order. Ensure all event service equipment and student center furniture are in good standing order. Regularly monitor all event services inventory for the student center through the tracking system. Generate reports on facility usage, event outcomes, and student-employee performance.

PARTICIPATE AND ASSIST WITH OTHER FUNCTIONS: Participate and assist with other functions of the Department of Student Life & Engagement.

OTHER DUTIES: Performs other duties as assigned.

Required Qualifications

Bachelor's degree from an accredited college or university and one year of work experience in either rapid customer issue resolution, facility management, and/or training and administrative operations.

Preferred Qualifications

Master's degree from an accredited college or university.

Experience in organizing, coordinating, and executing events. Experience in handling operational tasks such as enforcing policies, tracking inventory, or monitoring technical support (i.e., audio/visual, computers, etc.). Experience in onboarding, training, and managing team members, staff, or volunteers. Ability to advise, teach, and coach university students. Demonstrated organizational skills, speaking, facilitation, and presentation skills. Ability to supervise student staff. Ability to collaborate and develop partnerships with various university departments, faculty, staff, and student organizations. The ability to easily relate with people projects a feeling of confidence and competence and handles stressful situations with ease and in a most professional manner. Willingness to adjust the personal schedule to the needs of the student union and the necessity to observe, participate in, and evaluate programs. Understanding and demonstrated commitment to programs and activities that support the campus community.

Knowledge, Skills, & Abilities

KNOWLEDGE

Proficient in Microsoft Office and other computer software/ databases.

Demonstrated commitment to all and the practice of open and effective communication with students, faculty, and staff to build and maintain collaborative relationships.

SKILLS

Detail-oriented with strong organization, prioritization, and customer service skills.

Excellent interpersonal, written, and verbal communication skills.

ABILITIES

Ability to maintain confidentiality.

Physical abilities to perform job duties.

Ability to make budgeting decisions requiring the use of university funds.

Ability to make curriculum and program development decisions that will impact their programs.

Shift/Salary/Benefits

Shift: Days; Monday-Friday (work outside of normal business hours may be required)

Pay Band: B7

Salary: $43,888/annually

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. \"Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success.\"

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

https://www.augusta.edu/hr/jobs/ Search Job ID: 276928

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365


To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=276928&PostingSeq=1

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