Description & Details:

The Ag Communication computer services unit provides hardware and software support to NDSU Agriculture.

Provide computer and customer support

Install software, configure and set-up new computers and equipment
Utilize tools to diagnose and resolve hardware and software issues
Recommend and perform repairs, replacements or upgrades on hardware and software
Travel to off-campus sites when necessary
Utilize management tools to maintain systems
Keep support guidelines up to date
Operate and utilize administrative and management systems

Deploy supported Windows images
Utilize remote support management tools (SCCM, Simple Help)
Deploy updates and software
Help identify and resolve desktop security issues using Active Directory and other management software
Participate in IT industry activities

Study relevant industry information to remain current on emerging technologies.
Provide consultation, training and education on IT Security issues.
Cooperate and collaborate with colleagues across the state (county technicians, NDACo, NDUS, ITS, etc.)
Work Schedule:

Monday - Friday, 8 a.m. to 5 p.m.

Advertised Salary:

$52,000/year

Minimum Qualifications:

Bachelor’s Degree or Associate’s Degree and three years related work experience in information technology, security systems, computer information systems, computer management information systems or similar.

Preferred Qualifications:

Core Competencies:

Computer hardware and software skills
Ability to learn new skills and teach them to others
Good interpersonal, oral and written communication skills
Customer service oriented
Organizational and prioritization skills
Good team player
Applicant Materials Required:

Resume, Cover Letter, References



NDSU OFFERS EXCELLENT BENEFITS!

Full time employees are eligible for the following benefits:

Health Insurance coverage with 100% of the premium paid for by NDSU for Single or Family Plan
Option of a PPO/Basic Plan or High Deductible Health Plan with Health Savings Account
Benefits begin the first of the month following date of hire
Wellness benefits are included for healthy lifestyle participation
Superb Retirement Plan
Employer Contributions range from 7.5% - 12.26% based on position
Basic Term Life Insurance
Tuition Waivers for Employee (three classes per calendar year)
Tuitions Waivers for Spouse/Partner & Dependents (eligible for 50% waiver)
Paid Leave – including Annual leave, Sick Leave and 10 paid Holidays
Employee Assistance Program
Optional benefits include: Supplemental Life, Dental, Vision, Long-term care insurance, Flexible Spending Account (Health & Dependent Care) and Supplemental Retirement Plans
More Detailed Information Here: Benefits | Human Resources | NDSU
About Us:

North Dakota State University is distinctive as a student focused, land-grant, research university. We educate leaders who solve national and global challenges by providing affordable access to an excellent education that combines teaching and research in a rich learning environment.