About the Department
The North Carolina State University Facilities Division ensures that the campus’s physical environment supports the university’s mission 24 hours a day, 365 days a year. Our diverse team of approximately 900 dedicated professionals plans for current and future needs, builds high-impact facilities, and maintains the campus. Join one of the largest and best employers in the state and help shape the future of our campus community!

As a Pack member, you can enjoy exclusive perks designed to enhance your personal and professional well-being.

What we offer:

Medical, Dental, and Vision
Flexible Spending Account
Retirement Programs
Disability Plans
Life Insurance
Accident Plan
Paid Time Off and Other Leave Programs
12 Holidays Each Year
Tuition and Academic Assistance
And so much more!
Essential Job Duties
Join our team as a Business Intelligence/Data Analyst in the Business Systems Department within the Facilities Division! We are seeking a detail-oriented professional who can expertly manage systems to track, validate, and record the work and costs associated with the Facilities Division. This role is essential in ensuring campus customer satisfaction, supporting accurate billing, and generating insightful reports through tools like Microsoft Power BI, Tableau, BIRT, Crystal Reports, and Google and Microsoft Suites. If you’re ready to make a difference and contribute to our campus community, apply today!

Key responsibilities and duties include, but are not limited to:

Support for the integrated work/fleet management systems, campus-wide, across multiple departments
Ensure security protocols and manage multiple databases, and data repository
Provide knowledge in applications analysis, design analysis, project planning, and thorough testing, debugging, implementation, and documentation
Perform system upgrades and lead projects to implement new processes in a dynamic environment
Provide technical support to system programmers, analysts, and other staff involved in implementing and integrating AiM and Microsoft Power BI solutions across the campus
Execute ETL processes and conduct data analysis to deliver actionable business intelligence and trend insights that support data-driven decision-making
Create and maintain Microsoft Power BI dashboards and DAX formulas for data transformation and analysis
Work with Web/Power Apps development to integrate Microsoft Power BI with new and existing dashboards for enhanced user accessibility
Generate standard or custom reports summarizing financial or operational data for stakeholders
Ensure timely delivery of business intelligence to users and maintain tools and systems to support continuous improvement
Collaborate extensively with the Facilities Budget Office and other Directors to ensure accurate billing and adherence to Standard Operating Procedures
Support the Business Systems team, by providing data visualization insights and recommendations
Other Responsibilities
Perform other duties as assigned
Qualifications
Minimum Education and Experience
Master’s degree in a related field of study and at least one year of relevant experience OR
Bachelor’s degree in a related field of study with at least two years’ of relevant experience OR
An equivalent combination of education, training and relevant experience
Other Required Qualifications
Proficient in Microsoft Power BI/Tableau development, including DAX functions, Power Query, Power Automate, and integration with other business systems to create impactful visualizations, reports, and dashboards
Skilled in SQL for creating custom tables, views, and scripts
Solid understanding of accounting principles, data systems, data reporting, and data visualization best practices
Experience with JavaScript, Web Apps, REST APIs, and database management in Oracle, MS SQL Server, and MongoDB
Customer-focused, with a strong drive to empower better decision-making through effective data usage
Competent in developing project scopes, test plans, and comprehensive technical documentation
Preferred Qualifications
Experience within a Facilities Management department
Proficiency in AiM Integrated Work Management System
Skilled in creating Microsoft’s paginated reports and integrating into Power BI dashboard
Strong knowledge of data modeling, ETL processes, and cloud services (Azure, Microsoft Power BI Service)
Familiarity with ESRI GIS products and other report writing tools
Familiar with Paginated reports and Microsoft Power Automate
Required License(s) or Certification(s)
Valid DL required
Valid North Carolina driver’s license is required within 60 days of hire and must be maintained