Job Summary
The College of Liberal Arts seeks candidates for an Administrative Support Specialist position to perform multiple duties which are a mix of administrative and clerical in nature, which may include, but are not limited to data gathering, data management, correspondence, filing, calendar management, event scheduling, registration, mail distribution, answering the phone, website maintenance, and purchasing/ordering supplies in a lively clinical environment.

Auburn University is more than just an institution; it’s a vibrant community where real people come together to make a difference. Our commitment to students, employees, communities, and our world runs deep, and it’s reflected in every corner of our campus and beyond.

Life-Changing Impact: At Auburn, our work changes lives. Whether it’s groundbreaking research, innovative teaching, administrative operations or community outreach, every effort contributes to positive change. We’re not just clocking in; we’re making a lasting difference in the lives of others.

How We Support You: Auburn cares for its greatest assets—its employees. Generous benefits, educational opportunities, and a supportive work environment make it a place where you can thrive. From health insurance to retirement plans, we’ve got you covered. Learn more about how we support employees by visiting aub.ie/working-at-auburn

Come and Stay: The median length of employment for an Auburn employee is 10 years. That’s because Auburn invests in its people. We’re not a revolving door; we’re a family. The Auburn Family. We grow together, learn together, and build lasting relationships.


A Place for Everyone: We are committed to fostering an environment where everyone feels valued and respected, and we celebrate our unique perspectives, backgrounds, and experiences. When you work at Auburn, you’re a part of a rich tapestry of individuals who bring their authentic selves to the table to create a welcoming and engaging university community.
Essential Functions
Performs multiple duties which are a mix of administrative and clerical in nature, which may include, but are not limited to:

Data gathering, data management, correspondence, filing, calendar management, event scheduling, registration, mail distribution, answering the phone, website maintenance, and purchasing/ordering supplies.

Advises faculty, staff, and students of standard policies or procedures.

Acts as a liaison to other departments, clients, and students on behalf of manager, director, or department head.

Facilitates check-in and check-out processes for all clientele at clinic.

Assists clientele with web-based patient portal and processes.

Acts as main point of contact for clients of Speech & Hearing Clinic and coordinates clinic schedule, registration, and data collection of HIPAA-protected medical information.

Responsible for collecting client payments at time of service, updating accounts in EMR system, and assisting Coordinator of Medical Billing in accurate collection of medical insurance coverage.

Maintain excellent customer service skills.
Minimum Qualifications
Minimum Qualifications
Education and Experience:
Level I: High School diploma or equivalent and 4 years of experience in administrative support services.

Level II: High School diploma or equivalent plus 6 years of experience in administrative support services. Experience must include at least 2 years at the preceding level or equivalent.

Substitutions allowed for Experience:
When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.
Minimum Skills, License, and Certifications
Minimum Skills and Abilities
Previous experience working in an administrative support or related role
Demonstrated planning and organizational skills
Excellent communication ability
Typing ability
Minimum Technology Skills



Minimum License and Certifications
None Required.
Desired Qualifications
Desired Qualifications
Previous experience in medical office setting
Familiar with HIPAA standards
Strong computer skills
Previous experience in customer service